Technical support and new versions of the software will be available to users upon confirmation of the active support plan. The user can perform the call opening through the form below. Support is provided from Monday to Friday during business hours, except on national and municipal holidays.

Support Plan Benefits

  • Technical support of features and installation
  • Free upgrades of new versions and releases

Technical Support Policy

  • Technical support applies to the current software version.
  • Support is limited to software features. If you need assistance with reliability or asset management methodologies, we suggest hiring consulting or training for your company.
  • For the questions submitted, replies will be provided within 2 business days.

Support Request Form

At this moment, out Support Form is deactivated.

Please, send us your request to suporte@ctscompass.com informing your name, company, telephone number and a brief summary of the technical problem and our team will contact you soon.